Are the prices inclusive of VAT?
No the prices are not inclusive of VAT.
Do I receive a VAT invoice?
Yes your invoice is sent to you via email.
I have not received any emails from you?
Your email address may have been entered incorrectly on your enquiry form or blocked by your spam filter. Please contact us on 0800 012 6637.
How can I pay?
You can pay by Credit/Debit Card, or BACS. We accept Visa, Delta, Mastercard, American Express, Switch, Solo, Maestro, Electron.
Can I have a Profoma invoice to pay by bacs?
Yes please do call on 0800 012 6637 or email direct and we can assist you.
What warranty do I get?
At Office Phone Shop we offer a full one year warranty* on all new, remanufactured and refurbished products.
*some DECT telephones and untested equipment has a reduced time period warranty
How do I place an order?
Online: Select the product you wish to buy, then press “buy now” to add the products to the basket. You can go back to the shop and select anything else you require. When you have added all your products to the basket, simply press checkout. You will need to enter your address and contact details, then your payment details.
Over the phone: You can call our sales staff on 0800 012 6637 who will be happy to place the order over the phone for you.
What is the cost of delivery?
We charge £9.95 + VAT to all orders being delivered to mainland UK. A Standard Delivery charge of £20.00 + VAT on all orders being delivered to Scotland and Northern Ireland.
Can I get my products on a timed delivery?
Yes, please contact a member of our sales team and they will advise you of the options.
Can I have my order delivered to an alternative address from my billing address?
Yes, please complete both fields on your order form.