The Nortel M2216D Digital Phone (product code: NT2K18CN), also known as the Meridian Option M2216D or the Nortel Meridian M2216D, is a multi line, digital phone that is compatible with the Meridian Option telephone system.
The Nortel M2216D comes in three colour options: black (NT2K18CN-03), Ash (NT2K18CN-35) and Grey (NT2K18CN-93) and has been designed for Call Centres and has an array of features, such as dual headset jacks for use by both supervisor and agent to assist in monitoring and training.
In addition, the M2216D can be connected to a PC to run CAI applications, which are supported by Meridian Call Centres. This enables computer records and scripts to be matched to incoming calls and displayed at individual agent workstations.
The M2216D telephone can be customised by agents and supervisors in order to provide an optimum level of customer service.
The Nortel M2216D Digital Phone (Part Number NT2K18CN) is available from Office Phone Shop, fully tested, remanufactured, boxed like new and with a warranty.
Office Phone Shop stocks a wide range of Nortel phones and accessories.
Office Phone Shop stock a complete range of Nortel M2XXX Series Business phones & Accessories including: