Blog

Please see below for the latest news from Office Phone Shop. Click the news title to read the full article.

Business News, Fraud, security:

Businesses face £17m fine for failing to protect against cyberattacks

Failing to protect your business from cyberattacks could cost you up to £17m in fines or 4% of global turnover. This Government crackdown aims to safeguard essential services such as water, energy, transport and healthcare. Showing your organisation has disaster recovery measures in place to cover power failures and environmental disasters will also be a…
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Posted on , 11th August 2017
Business Broadband, Ofcom:

Is the fall in broadband satisfaction levels due to us streaming more content?

Streaming of media content into homes may be leading to dissatisfaction with broadband services according to Ofcom. The way we watch television is changing, with streaming programmes or using online catch-up services becoming increasingly popular. According to Ofcom’s annual Communications Market Report (CMR), this may be contributing to increased dissatisfaction with residential broadband services in…
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Posted on , 4th August 2017
Business Broadband, Business Telecommunications Services, Ofcom, Openreach:

Boost for Openreach as Ofcom’s proposal for ‘dark fibre’ market overruled

A High Court Competition Appeals Tribunal told Ofcom it had wrongly defined the dark fibre market and the leased lines business, claiming it should have taken into account the different connection speeds available, regional variations in Openreach’s dominance and the core parts of its network where there is already competition. Dark fibre is optical fibre…
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Posted on , 27th July 2017
BT, Business Broadband, Ofcom, Openreach:

Openreach to be held to accountable for ensuring it delivers for phone and broadband users.

As Openreach legally separates from BT, Ofcom expects the newly reformed phone and broadband provider to engage with industry in order to deliver widespread fibre networks, offering fast, reliable broadband. Ofcom and BT agreed to the biggest ever reform of Openreach back in March. This came after Ofcom’s concerns that BT had retained control of…
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Posted on , 19th July 2017
Business Broadband, Business News, Business Telecommunications Services:

Business rates boost for broadband

Government announces 100% business rate relief for new full fibre infrastructure in England, in new Telecommunications Infrastructure Bill. This relief aims to encourage telecoms companies to invest in their fibre network by installing new fibre lines to support the digital infrastructure. The Telecommunications Infrastructure Bill will benefit both homes and businesses across England by supporting…
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Posted on , 5th July 2017
Business Telecommunications Services, Ofcom:

Telecoms industry poor performer when it comes to customer service

According to The Institute of Customer Service, the telecoms industry is one of the worst performing sectors in terms of looking after its customers. The telecoms giants handle data on a large scale across multiple departments and locations. Inconsistencies can occur when tracking customer records and business actions and this causes problems when trying to…
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Posted on , 29th June 2017
Business Telecommunications Services, Fraud, security:

Over half of UK firms believe their cybersecurity protection is above average

Senior executives in the UK may be overconfident about their cybersecurity protection, according to a survey conducted by research and consultancy firm Ovum for Silicon Valley analytics firm FICO. The survey, conducted in March and April 2017, interviewed 350 CXOs and senior security officers in the US, Canada, the UK and the Nordics, from the…
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Posted on , 22nd June 2017
Business Phones, Nortel:

Nortel 1100 IP phones – for all your business communications’ needs

The Nortel 1100 IP Series are a range of sleek, ergonomically designed desk phones with high-resolution displays. Increasing productivity, the Nortel 1100 IP phones provide access to information and multimedia via high-resolution displays, USB connectivity, and XAS and G-XAS application support. Supporting data and web-based applications, some of the 1100 IP series include USB peripheral…
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Posted on , 14th June 2017
Business Phones, Cisco, Unified Communications, VoIP:

Cisco IP Phones – to meet the needs of your organisation

The Cisco IP Phone portfolio includes a range of user-friendly, full-featured phones that meet the needs of any organisation. This includes standard models for lobby areas, executive models for managers and frequent callers and models to suit manufacturing environments. Cisco Unified Communications Solutions brings together voice, video, data, and mobile applications on fixed and mobile…
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Posted on , 7th June 2017